About Us
Home Disaster Medics is a veteran, local, family-owned business dedicated to providing exceptional emergency restoration services in Eastern North Carolina. With a deep understanding of the challenges that come with property damage, our mission is to restore homes and businesses to their pre-loss condition efficiently and effectively
- Open 24 hours, 7 days
- 5/5 Google rating
- Topsail's Top Choice 2024–2026
- Veteran-owned
Home Disaster Medics
Along with emergency restoration, we offer home renovations and general contracting for homes and businesses in Holly Ridge, Hampstead, Surf City, Topsail Beach and Sneads Ferry.
Our Story
Hi there! We are Joe and Andrew Roberts, owners and founders of Home Disaster Medics. We are cousins who grew up together and talked for years of starting a business. For a long time it didn’t look like it would become a reality: Joe served in the Marine Corps as a helicopter pilot for 11 years and Andrew was busy managing a cattle ranch in Wyoming and then building a successful Irrigation business in Colorado. But in 2023, Joe decided it was time to move-on from the Marine Corps and at the same time, Andrew decided it was time to move on from Colorado. In 2018 when Hurricane Florence slammed into Eastern NC, Joe was deployed to Afghanistan. Joe’s family evacuated and was safe, but their home sustained damage from the Category 4 storm. Dealing with the aftermath with contractors and insurance adjusters was a frustrating experience. Based on his experience and those of close friends, Joe felt like there was an opportunity for a company to help the communities in eastern North Carolina by providing local, professional, and timely restoration services. So Home Disaster Medics was born. Our name and our first service-vehicle (a converted ambulance!) are a constant reminder for us of our main mission: helping our customers in a time of great distress to safeguard their health and the health of their home. We approach our work with empathy, because we’ve been through similar situations, and professionalism, because we have the training and experience to know what our customers need and to help them navigate the situation. We aren’t the biggest. We aren’t nationally known. We don’t have the backing of a big brand. But, We are deeply invested in our community here in Eastern NC. We are committed to operating with empathy, professionalism and timeliness. We are here to stay and ready when you need us.
Why Choose US?
With years of expertise, Home Disaster Medics excels in mitigation and restoration services. Our skilled team swiftly remediates properties with water, fire, and mold damage.
- Highest rated Water Damage and Mold Restoration company in the Topsail Area.
- Topsail's Top Choice winner in 2024, 2025, and 2026.
- One team from emergency to rebuild: restoration, home renovations and general contracting.
- Trusted, 24/7 availability for emergencies, ensuring peace of mind when you need it most.
- Veteran-owned: committed to service, excellence, and professionalism.
- Locally-owned and operated: We aren't a big national
chain, we are invested in this community and committed to helping our neighbors. - Family-owned and operated: We know the importance of
a safe and livable home for your family. - Dedicated to customer satisfaction with transparent pricing, detailed documentation, and quality work.
- Experienced teams, delivering quality results with integrity.
- IICRC Certified Company - the gold-standard of certifications in the Restoration Industry
“I could not have had a better experience. I was impressed with the company's integrity and the extra efforts they put in to make sure the work was done to the highest quality. The technician took the time to walk me through everything step by step and make sure all my questions were answered. I was impressed with his knowledge, answering questions that were even outside of his work for me. The price was more than fair and I would definitely use him again without hesitation. I highly recommend!”
Brian F
“Home Disaster Medics responded quickly to our need for a mold inspection at our 20-year-old coastal home. We had some potential problem spots in our attic and under the house in our crawl spaces. They were on time, professional, thorough, and clearly had a wealth of knowledge about mold issues and its remediation. Highly recommend Home Disaster Medics for any water or mold emergencies. We were educated on what to look out for into the future and will be adding them to our period maintenance schedule. Bonus: without being asked, they wore shoe protection in the house!”
Michael C.
“I have worked with Andrew multiple times and his customer service is unparalleled; he always goes above and beyond. He arrives on time, and if he isn’t going to arrive at that time, he always lets me know. He is a great problem solver and does meticulous work. Andrew is organized, dedicated to doing an excellent job and charges a fair price. Most importantly, he is a really good person, and that comes through in every aspect of his work. I have worked with several different restoration companies in the past, so If you live in Eastern North Carolina and are in need of emergency restoration services, I would whole-heartedly recommend Home Disaster Medics.”
Mary C.
“Professional, reliable and so quick to respond! Home Disaster Medics picked up the phone when other companies we called didn't and I am so glad they did. A great company to work with!”
Mike R.
“I don’t leave reviews often, but I was so impressed with the service I received that I wanted to give home medics a shoutout! Andrew was super professional and took his time to not only diagnose the problem but provided tips and tricks we could be doing to prevent future mold. I highly recommend this company and will be using them for any future problems!”
Barbell Basics
“I highly recommend Home Disaster Medics if you have a water or mold issue. They are a professional team and went above and beyond to assist. The communication was excellent from the text reminding me of Andrew's pending arrival to the clear explanation of work to be done and potential remedies. Andrew was professional and respectful of our property, including using shoe covers to protect our new carpet. Couldn't be happier with the experience.”
Ben R
“Andrew was very personable and genuine. He enlightened us on some very important things that need to be fixed and provided us with a great referral. Thank you!”
Brooke Yanez
“I cannot say enough good things about this company. They were the only ones that were willing to come out to my home at midnight when my house flooded. The entire team truly went above and beyond. They were there for me every step of the way. They’re professional, kind, and patient. Walked me through the things I didn’t understand. And they were incredibly respectful in my home. Easy going and worked around my life and schedule and pets and kids as best as they could. I felt comfortable with them working on my house when I was there or when I wasn’t. They did an excellent job on my floors and kitchen. They would even bring in my packages for me when they were working. I wouldn’t trust anyone else to work on my house at this point. I’m really happy with how the repairs turned out. It looks really good. I hope I never have to but if I do they’re the only ones I’m calling.”
Gayle Murray
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24/7 emergency services
Get help now.
Reach out immediately for emergency water removal, fire damage cleanup and comprehensive disaster restoration, or to talk through a renovation or contracting project.
Call now, day or night
(910) 777-7800- Open 24 hours, 7 days a weekA Medic is ready to respond to your home disaster.
- 925 Stella Maris TrlHolly Ridge, NC 28445
- Email[email protected]
Schedule an appointment
Call us 24/7 at (910) 777-7800 or send this form. Our representative will respond shortly.