Home Disaster Medics

About Us

Home Disaster Medics is a veteran, local, family-owned  business dedicated to providing exceptional emergency restoration services in Eastern North Carolina. With a deep understanding of the challenges that come with property damage, our mission is to restore homes and businesses to their pre-loss condition efficiently and effectively

Our Story

Hi there! We are Joe and Andrew Roberts, owners and founders of Home Disaster Medics.

We are cousins who grew up together and talked for years of starting a business. For a long time it didn’t look like it would become a reality: Joe served in the Marine Corps as a helicopter pilot for 11 years and Andrew was busy managing a cattle ranch in Wyoming and then building a successful Irrigation business in Colorado. But in 2023, Joe decided it was time to move-on from the Marine Corps and at the same time, Andrew decided it was time to move on from Colorado.

In 2018 when Hurricane Florence slammed into Eastern NC, Joe was deployed to Afghanistan. Joe’s family evacuated and was safe, but their home sustained damage from the Category 4 storm. Dealing with the aftermath with contractors and insurance adjusters was a frustrating experience. Based on his experience and those of close friends, Joe felt like there was an opportunity for a company to help the communities in eastern North Carolina by providing local, professional, and timely restoration services.

So Home Disaster Medics was born. Our name and our first service-vehicle (a converted ambulance!) are a constant reminder for us of our main mission: helping our customers in a time of great distress to safeguard their health and the health of their home. We approach our work with empathy, because we’ve been through similar situations, and professionalism, because we have the training and experience to know what our customers need and to help them navigate the situation.

We aren’t the biggest. We aren’t nationally known. We don’t have the backing of a big brand.

But,

We are deeply invested in our community here in Eastern NC. We are committed to operating with empathy, professionalism and timeliness. We are here to stay and ready when you need us.

Why Choose US?

With years of expertise, Home Disaster Medics excels in mitigation and restoration services. Our skilled team swiftly restores properties from water, fire, and mold damage to their original condition.

Proven Expertise in All Restoration Needs

With a wide-ranging skill set, WeDry USA expertly manages restorations from water, fire, mold, hurricane, and storm damages to roof tarping and leak detection. We cater to both residential and commercial properties with a methodical approach that ensures every project is tackled with precision and care. Our experience allows us to address even the most complex scenarios with confidence.

Excellence & Efficiency in Every Response

Our team is committed to excellence, working diligently to salvage what can be saved and thoroughly cleaning up after the job is done. We recognize the critical need for speedy and effective response to minimize disruption and hasten your return to normalcy. That's why we act swiftly and professionally, underpinned by a genuine concern for your well-being.

Cutting-Edge Restoration Technology

Our arsenal includes an extensive range of industrial-grade equipment: fans, air movers, dehumidifiers, air scrubbers, generators, and specialized cleaning agents for smoke, odor, and mold remediation. Supported by a fleet of vehicles ready to deploy, we ensure swift arrival and immediate action with all necessary tools on hand to commence any restoration process effectively.

Hassle-Free Insurance Processing

Dealing with insurance can be overwhelming, which is why our dedicated department takes the reins, working directly with insurers to handle all billing and paperwork. Our meticulous reports and advanced equipment underpin every claim, ensuring a smooth process without any hassle for you. We take care of the details, so you don't have to pay out of pocket.

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